Returns
How do I return an item?
Return Policy
Send us an e-mail at contact@dynastygroup.com informing us of the item/items being returned. We will send you a confirmation email with the shipping guidelines.
Check if you are able to return your item/s:
WHAT ITEMS ARE RETURNABLE?
- Within 14 days of receipt of your shipment.
- In original condition & packing.
- Unwashed and Unused.
- SALE items are not returnable nor refundable.
ARE THERE ANY CHARGES FOR A RETURN?
- The return costs are the responsibility of the customer
- You are responsible for the return package
HOW SOON WILL I GET MY REFUND?
- Once your item is received and inspected, we will send you a notification if you are eligible for a refund.
- Shipping costs are non refundable.
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Please allow up to 5 business days for your refund to reach your account.