Returns

How do I return an item?

Return Policy 

 Send us an e-mail at contact@dynastygroup.com informing us of the item/items being returned. We will send you a confirmation email with the shipping guidelines.

Check if you are able to return your item/s:

WHAT ITEMS ARE RETURNABLE?

  • Within 14 days of receipt of your shipment.
  • In original condition & packing.
  • Unwashed and Unused.
  • SALE items are not returnable nor refundable.

ARE THERE ANY CHARGES FOR A RETURN?

  • The return costs are the responsibility of the customer
  • You are responsible for the return package

HOW SOON WILL I GET MY REFUND?

  • Once your item is received and inspected, we will send you a notification if you are eligible for a refund.
  • Shipping costs are non refundable.
  • Please allow up to 5 business days for your refund to reach your account.